As your clients’ employees get back to business trips and family vacations, the last thing they want to worry about on the journey is their health coverage. Now, it’s easier than ever for Kaiser Permanente members to get care if something unexpected happens while they’re traveling.

24/7 virtual care
Across the U.S., members can get 24/7 care and advice from Kaiser Permanente clinicians by phone or online. Care is tracked in their electronic health record at every step.

Nonurgent care
Members can always schedule in-person, phone, or video visits in states with Kaiser Permanente facilities.

Urgent care
Members can get urgent care anywhere in the world. And outside Kaiser Permanente states, they’ll only pay their copay or coinsurance at the following locations — no need to file a claim later:

• Cigna PPO Network*
• MinuteClinic, including pharmacies
• Concentra

Emergency care
Members can go to the nearest hospital anywhere in the world and file a claim with us for reimbursement. If it’s a Kaiser Permanente or Cigna PPO Network location, they’ll only pay their normal copay or coinsurance — no need to file a claim later.

Travel support for your clients’ employees

• Away from Home Travel Line — Members can call 951-268-3900 to find out more about getting care away from home anytime, anywhere.
• kp.org/travel — Members can get answers to questions that may come up about getting care before, during or after their trip.
• Early refill of eligible prescriptions —Members can request early refills of their prescriptions to make sure they have enough medication while they travel.

Contact your Kaiser Permanente representative with any questions.

_{*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.}

_{The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.}

_{Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.}